Terms & Conditions
Effective Date: August 4, 2026
Last Updated: August 4, 2026
These Terms & Conditions (“Terms”) govern your access to and use of sudssquad217.com, including its forms, chat features, text-message programs, content, and related online services.
The website is operated by:
Suds Squad Pressure Washing LLC
1505 S. 11th St.
Marshall, Illinois 62441
Phone: (217) 293-2348
Email: sudssquad217@gmail.com
Owner: Jason Nebergall
By accessing the website, submitting a form, using the chat system, opting into communications, or otherwise using the website, you agree to these Terms and acknowledge our Privacy Policy.
If you do not agree with these Terms, do not use the website.
1. Website Purpose
The website provides general information about Suds Squad’s exterior-cleaning and related services and allows visitors to:
Request estimates
Ask questions
Provide project information
Contact Suds Squad
Request scheduling information
Communicate through website forms or chat
Opt into eligible communications
Website content is provided for general informational and promotional purposes. It does not guarantee that a particular service is available, appropriate, or suitable for every property.
Information submitted through these features will be collected and handled as described in our Privacy Policy.
2. Eligibility
You must be at least 18 years old and legally capable of entering into an agreement to use the website to request services.
By submitting information concerning a property, you represent that you are the property owner or have sufficient authority to request information or services concerning that property.
3. Estimates and Service Requests
Submitting a form, starting a chat, sending a message, or requesting an estimate does not create a binding service contract.
An estimate request is an invitation for Suds Squad to evaluate the project. We may request additional information, photographs, measurements, property access, or an on-site evaluation before providing or confirming an estimate.
Any estimate may be subject to:
Inspection of the property
Accessibility
Surface type and condition
Size and scope of the project
Water availability
Safety conditions
Required equipment
Staining, oxidation, biological growth, or contamination
Customer-requested changes
Other conditions not reasonably visible or disclosed beforehand
A binding service agreement may require separate approval, scheduling, payment terms, or written authorization.
Personal information collected during an estimate or service request will be handled according to our Privacy Policy.
4. No Guaranteed Results
Before-and-after photographs, testimonials, descriptions, and examples illustrate previous work or potential outcomes. They do not guarantee identical results for every property.
Results may vary based on:
Surface age
Material condition
Permanent staining
Oxidation
Paint deterioration
Previous damage
Organic growth
Mineral deposits
Rust
Oil, grease, or chemical stains
Improper prior treatments
Environmental conditions
Manufacturer limitations
Some discoloration, deterioration, or damage may not be correctable through pressure washing, soft washing, window cleaning, or related services.
5. Accuracy of Information
You agree to provide accurate, current, and complete information when using the website.
You are responsible for ensuring that:
You provide a telephone number and email address you are authorized to use
The service address is accurate
Project descriptions are reasonably complete
Relevant property conditions are disclosed
You have authority to request service at the property
Suds Squad is not responsible for delays, missed communications, or other issues caused by inaccurate or incomplete information.
The ways in which we collect and retain submitted information are explained in our Privacy Policy.
6. Text Messaging Terms
Suds Squad offers informational and marketing text-message programs.
Enrollment may occur through an eligible website form, chat widget, or another consent process disclosed to the user and documented by Suds Squad.
Our collection, storage, use, and limited disclosure of mobile information and consent records are described in our Privacy Policy.
Informational and Service Messages
Informational or service-related messages may include:
Quote-request responses
Missed-call responses
Appointment confirmations
Appointment reminders
Scheduling updates
Arrival notifications
Estimate follow-ups
Service updates
Customer-care communications
Billing or account-related messages
Marketing Messages
When you separately opt into marketing messages, you may receive:
Promotional offers
Seasonal cleaning reminders
Discounts
New-service announcements
Special offers
Requests to schedule service
Other advertising or promotional messages from Suds Squad
SMS Program Conditions
By voluntarily opting into an applicable text-message program, you authorize Suds Squad to send text messages to the mobile number you provided.
Messages may be sent using automated technology or a customer relationship management and messaging platform.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary.
Message and data rates may apply. Your mobile carrier’s rates and terms govern charges associated with receiving or sending text messages.
Carriers are not liable for delayed or undelivered messages.
Delivery is subject to effective transmission by your wireless provider and is outside Suds Squad’s complete control.
Opting Out
You may cancel text messages at any time by replying STOP.
You may also use another reasonable method that clearly communicates that you no longer wish to receive text messages, including contacting us at:
Phone: (217) 293-2348
Email: sudssquad217@gmail.com
After submitting an opt-out request, you may receive one final non-promotional message confirming that your request was processed.
Opt-out requests will be processed as promptly as reasonably possible and within the period required by applicable law.
Information regarding our retention of opt-in and opt-out records is available in our Privacy Policy.
Help
Reply HELP for assistance.
You may also obtain assistance by calling (217) 293-2348 or emailing sudssquad217@gmail.com.
Changing or Reassigned Numbers
You agree to notify Suds Squad if you stop using or no longer control a telephone number that you previously provided.
You may not enroll a telephone number belonging to another person without that person’s authorization.
Mobile Privacy
No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.
Text-message originator opt-in data and consent will not be sold, rented, or shared with third parties for their marketing or promotional purposes.
Information may be provided to technology, telecommunications, customer-management, and messaging vendors only as necessary to operate and support the messaging program or as required by law.
For a more complete explanation of how mobile information and SMS consent records are collected, used, stored, and protected, please review our Privacy Policy.
7. Email and Telephone Communications
When you provide an email address or telephone number, you authorize Suds Squad to contact you regarding:
Your inquiry
Requested services
Estimates
Scheduling
Customer support
Existing business matters
Promotional communications will be sent only as permitted by law and applicable consent requirements.
You may withdraw promotional consent without affecting the validity of communications sent before the withdrawal.
Our collection and use of email addresses, telephone numbers, and communication records are described in our Privacy Policy.
8. Website Chat
The website may include a chat or messaging widget.
The chat system may:
Collect your name and contact information
Record your messages
Route inquiries to Suds Squad
Send automated acknowledgments
Offer SMS communication
Maintain conversation history
Do not submit confidential, financial, medical, or highly sensitive information through the chat system.
Chat responses may be automated, delayed, incomplete, or unavailable. Chat communications do not guarantee:
An immediate response
A confirmed appointment
An accepted estimate
Emergency assistance
Availability of a particular service
Information collected through the chat widget will be handled as explained in our Privacy Policy.
9. Privacy
Your use of the website and messaging programs is governed by our Privacy Policy.
The Privacy Policy explains:
The categories of information we collect
How information is collected
How information may be used
How information may be shared with service providers
How SMS consent records are maintained
How cookies and analytics may operate
Your privacy and communication choices
How to contact us regarding privacy concerns
The Privacy Policy is incorporated into these Terms by reference.
10. Acceptable Use
You may not use the website to:
Violate any law or regulation
Submit false, misleading, or fraudulent information
Impersonate another individual or business
Interfere with website security or operation
Attempt unauthorized access to systems or accounts
Introduce malware, malicious code, or harmful material
Scrape, copy, or harvest information through automated means
Harass, threaten, or abuse Suds Squad or another person
Submit unlawful, obscene, or infringing material
Use the website for unsolicited marketing or spam
Interfere with another visitor’s use of the website
We may restrict or terminate access when we reasonably believe these Terms have been violated.
Information connected to suspected misuse or security incidents may be collected, retained, or disclosed as described in our Privacy Policy.
11. Intellectual Property
The website and its original content, including text, graphics, photographs, branding, layout, design, logos, and other materials, are owned by or licensed to Suds Squad and are protected by applicable intellectual-property laws.
You may view and use the website for personal, noncommercial purposes related to evaluating or obtaining Suds Squad’s services.
You may not reproduce, distribute, publish, modify, sell, license, or commercially exploit website content without prior written permission.
Third-party names, logos, and trademarks remain the property of their respective owners.
12. Reviews, Photographs, and User Submissions
When you voluntarily submit a review, testimonial, project description, message, or photograph, you represent that:
You have the right to provide it
It is accurate to the best of your knowledge
It does not violate another person’s rights
It does not contain unlawful or malicious content
Submitting material through a general website form does not automatically grant Suds Squad permission to publish identifiable customer photographs, names, or testimonials for advertising.
Any broader promotional use may be subject to separate permission or authorization.
The collection and storage of submitted material are addressed further in our Privacy Policy.
13. Third-Party Services and Links
The website may use or link to third-party services, including:
Mapping services
Social media
Review platforms
Scheduling tools
Analytics services
Customer-communication platforms
Payment or invoicing providers
Suds Squad does not control all third-party services and is not responsible for their independent:
Content
Availability
Security
Privacy practices
Terms
Data-handling procedures
Your use of a third-party service may be governed by that provider’s terms and privacy policy.
Additional information regarding third-party providers that may process information on our behalf is available in our Privacy Policy.
14. Website Availability
We strive to keep the website available and accurate, but we do not guarantee uninterrupted, secure, or error-free operation.
The website may be unavailable due to:
Maintenance
Hosting interruptions
Software errors
Telecommunications failures
Security incidents
Events beyond our reasonable control
We may modify, suspend, remove, or discontinue any website feature without prior notice.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Suds Squad disclaims warranties regarding:
Website availability
Accuracy or completeness
Fitness for a particular purpose
Non-infringement
Security
Error-free operation
Results obtained from use of the website
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
16. Limitation of Liability
To the fullest extent permitted by law, Suds Squad will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of or inability to use the website.
This includes damages arising from:
Website interruptions
Lost or delayed communications
Reliance on general website content
Third-party links or services
Unauthorized access beyond our reasonable control
Malware or technical failures
Information submitted inaccurately by a user
These website limitations do not replace the terms of a separately executed service agreement and do not limit liability where doing so would be prohibited by law.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Suds Squad Pressure Washing LLC and its owner, employees, contractors, and representatives from claims, losses, liabilities, and reasonable costs arising from:
Your unlawful use of the website
Your material violation of these Terms
Information or content you submit
Your infringement of another person’s rights
Your unauthorized use of another person’s contact or property information
18. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
Any dispute relating primarily to the website or these Terms will be brought in a court of competent jurisdiction serving Clark County, Illinois, unless applicable law requires otherwise.
19. Severability
If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the greatest extent legally permitted, and the remaining provisions will remain in effect.
20. No Waiver
Failure by Suds Squad to enforce a provision of these Terms does not waive the right to enforce that provision later.
21. Entire Agreement
These Terms and our Privacy Policy constitute the agreement governing use of the website and its online communication features.
A separately approved estimate, invoice, work authorization, or service agreement may contain additional terms governing an actual service project.
When a separate written service agreement conflicts with these website Terms concerning the performance of services, the separate service agreement will control for that project.
22. Changes to These Terms
We may revise these Terms to reflect changes in:
Website features
Communication programs
Business operations
Technology
Legal requirements
Mobile-carrier requirements
Updated Terms will be posted with a revised “Last Updated” date.
Changes that affect the collection or use of personal information may also be reflected in our Privacy Policy.
23. Contact Information
Questions concerning these Terms may be directed to:
Suds Squad Pressure Washing LLC
1505 S. 11th St.
Marshall, Illinois 62441
Phone: (217) 293-2348
Email: sudssquad217@gmail.com
For details about how we collect, use, disclose, retain, and protect personal information, please review our Privacy Policy.